Domestic Biomass Servicing & Maintenance

Biomass boilers require maintaining on a more regular basis than conventional fossil boilers. At Artizan, we offer domestic biomass servicing and maintenance, consisting of intermediate cleaning – including the flue, with a full annual service. While this sounds daunting on the fully automated units, the intermediate cleaning is taken care of leaving ash-can emptying and annual service. Most of the domestic boilers can, with training be cleaned by the customer.

Artizan Heating Ltd have a full service department purely for renewables and alternative equipment; with trained engineers for all products, offering a fast and efficient service. Artizan will also service and problem solve equipment not installed by ourselves.

We operate across all southern counties including Berkshire, Hampshire, Oxfordshire, Wiltshire, Buckinghamshire and Surrey. To discuss your particular installation or to check our service engineer’s availability, please feel free to contact us on 01344 356900 and we will be happy to discuss your requirements.

Below is a cost list for our services and additional work; which may be subject to change.


Biomass boilers up to 45kW
The cost of the service will include cleaning of the boiler, chimney and ash cans, all gaskets, lubricants, and general check for correct operation of associated components.
Consumable components e.g. igniter, fire brick, burner plates and bowls are at an additional cost.
Service charge from £220.00 plus parts and mileage (see note below) plus VAT.

Additional mileage cost for service and call out
Up to 30 mile radius of Bracknell; no additional cost.
Over a 30 mile radius a charge of 35p per mile on outward and return journeys, plus VAT.


Additional labour cost above warranty and service charges
Call out charge £65.00 then every 15 minutes on site £15.00 plus parts, mileage and VAT.


Direct line for service department, call: 01344 356900
E-mail office@artizanheating.com